Support Center

How Can We Help You?

Find answers to common questions, troubleshooting guides, and resources to help you get the most out of your Bug-X e-bike.

Resources & Downloads

Access user manuals, specifications, and software updates for your Bug-X e-bike.

Manuals
PDF4.8 MB

User Manual - Bug-X V350

Complete guide to operating, maintaining, and troubleshooting your V350 e-bike.

Download
Software
APPiOS & Android

Bug-X Mobile App

Download our companion app for enhanced features, firmware updates, and ride tracking.

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Get Assistance

Contact Support

Need additional help? Our support team is ready to assist you with any issues or questions.

Live Chat

Available Monday-Friday, 9AM-6PM WAT

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Phone Support

Call us at +234 703 720 1484

Available Monday-Friday, 9AM-6PM WAT

Submit a Ticket

Create a support ticket for complex issues

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Self-Service Tools

Use these tools to manage your Bug-X e-bike and account.

Registration

Register your Bug-X e-bike and warranty

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Service Booking

Schedule maintenance or repairs

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Order Status

Check the status of your order or parts

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Join the Bug-X Community

Connect with other Bug-X owners, share experiences, and get advice from our community.

Bug-X Riders Forum

Our community forum is a great place to connect with other Bug-X owners, share tips, and get help from experienced riders.

Visit the Forum

Social Media

Follow us on social media for the latest news, riding tips, and to connect with the Bug-X community.

Instagram
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YouTube

Share Your Bug-X Experience

Tag your posts with #BugXLife to be featured on our channels.

#BugXLife#RideTheFuture#BugXCommunity

Frequently Asked Questions

Quick answers to the most common questions about Bug-X e-bikes.

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Help Us Improve

We're constantly working to improve our help center and support resources. If you have feedback or suggestions, we'd love to hear from you.

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