Most repairs are completed same-day. More involved jobs (e.g. motor or BMS issues) may take longer — we'll let you know a realistic timeline once we've had a look.
Yes — book a Consultation and bring your bike (or photos/details) in. We'll give you an honest assessment before you commit to anything.
Yes, we service most e-bikes, not just Bug-X models. Just leave the bike model field blank and describe your bike in the notes.